It is important to build good relationships with your customers by thanking the customer and promoting a positive, helpful and friendly environment making sure they leave with a great impression.
These are the main elements of good customer service:
- knowing what your customers consider to be a good customer service
- knowing your customers’ expectations and also meeting them
- following up on both positive and negative feedback you receive
- continuously looking for ways to improve the level of customer service you deliver.
- Always greet customers and approach them
- Show them and make them feel that you understand what their needs are
Good customer service means a happy customer. A happy customer will return often and is likely to spend more.
Please contact us for more information at: Tom@LiquidationMotivation.Net
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